Agent Repository

FILE DOWNLOADS

Agents for Mac and Windows can be found in the Agent Repository:

\\ad.ufl.edu\ufem\Client\trend or smb://ad.ufl.edu/ufem/client/trend

The installers for UF-Campus networks are different than the installers for Healthnet. If your endpoints on a closed or restricted Healthnet network, it will only be able to talk to the HSC-side Trend servers. If you install the campus agent on one of these machines, it will not show in the Trend consoles (or will show in the consoles as "offline"). If this happens, the agent will need to be manually uninstalled so that the proper agent can be deployed to the endpoint.

Within the agent repository, there are 4 folders:

Campus - contains agent installers for endpoints on UF networks. OfficeScan and ApexOne agents have their own sub-folder under the Campus folder.
HSC- contains agent installers for endpoints on Healthnet networks. OfficeScan and ApexOne agents have their own sub-folder under the HSC folder.
CUT – (Windows ONLY. For Mac’s use the tmsmuninstall tool described under ‘Mac Installs) Common Uninstaller Tool. The nuclear uninstall option. This is a manual uninstaller that we have to get a new copy of from Trend every 3 months.
TrendVideo – Training video created by Trend for UF.

Mac Installs

Inside the agent repository folder for each environment are 2 zip files for Mac endpoints. They are tmsminstall.zip and tmsmuninstall.zip. Please be sure to unzip the entire contents of these zip files before attempting to run the pkg to install or uninstall an agent. As with the Windows agent, OfficeScan and ApexOne have their own unique installer/uninstaller.

Important info regarding installing ApexOne for Mac

Using the CUT Tool

When using the CUT tool from Trend Micro you will need to go into the CUT folder and then save the CUT _4.0 folder locally. The reason for this is because you'll need to open a command prompt as admin cd to the file.

Here is our example c:\users\ufem100\desktop\CUT>cut.exe -noinstall