Softphone (Webex)
The University of Florida has transitioned the softphone service from Cisco Jabber to Webex. Webex is a softphone solution that provides telephone services via a software client on your computer or mobile device..
Note: Cisco Jabber has been discontinued and is no longer supported. All previously configured Cisco Jabber softphones have been provisioned in the Webex service. Please follow the steps in the Get Webex page to make the transition.
| UF Support Guides | Cisco Webex Guides |
|---|---|
| Get Webex | |
| Webex FAQ |
Webex Supported Calling Features |
| Webex E911 |
Webex App Download |
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Important Desk Phone Notice! The Cisco desk phone models listed below will no longer be supported on UF’s network after Dec. 31, 2026 and must be replaced or removed. |
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| Please refer to the Phone Replacement Program page for more information. |
For new softphone service requests, please submit a ticket.
Coordinate with your local IT support to obtain the Webex desktop client.
Once the client is installed, follow the detailed setup steps on the Get Webex webpage