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Apple School Manager

Apple School Manager (ASM) and Jamf Integration 


Apple School Manager (ASM) helps organize classroom data with generated Managed Apple IDs. The tool allows you to configure automatic device enrollment in UF’s mobile device management solution, Jamf. Jamf streamlines IT device management while preserving the Apple experience. The integration of ASM and Jamf allows you to enhance classroom environments while maintaining security and data privacy.  

 

Notice for departmental IT staff: 

Please read the important information below about unassigning Apple devices from the ASM system prior to sending them to UF Surplus. 

 

How connection works

Devices are automatically eligible to be added to our ASM account based on UF’s Apple Customer Number of 650387 or 1254318 at the time of order. 1254318 is the current number inside myUF Marketplace. Orders placed after November 2018 through the Apple Online Store should automatically have that customer number.  

To verify your customer number, log in to the Apple Online Store and hover over your account username at the top. 

 

Devices unavailable for connection to ASM 

Previous purchases using the Apple Customer number 53117 will not be available inside the ASM. The Apple Customer number 53117 belonged to the Follett Higher Education Group — which manages the UF Bookstore — and has retired. Unfortunately, Apple and the Follett Higher Education Group will not allow us to add that customer number to our ASM account as it includes a large quantity of student/general public purchases.

At this time, customer numbers can not be changed at the time of purchase when buying from the UF Bookstore or other retailers, such as Best Buy. 

 

Adding a device to ASM and Jamf 

ASM and Jamf Setup (Step 1 applies to new customers after March 2019)

  1. Department Setup
    1. Request ASM setup: 
      1. Submit a ticket for Jamf - Mac Platform Management support.
      2. Request ASM to be provisioned for your department. 
      3. Provide department name and list of existing limited global admin accounts from Jamf that will need to be enabled. 
      4. Only Limited Global Admin accounts within Jamf will be added to the ASM. 
    2. Request Jamf Device Enrollment Setup: 
      1. Submit a ticket for Jamf - Mac Platform Management support.
      2. Request a Device Enrollment Program Instance setup for your department. 
      3. This links ASM to Jamf and allows you to automatically provision new devices. 
  2. Apple School Manager: 
    1. Add Device: 
      1. When you receive confirmation from Apple that the device has shipped, you can add it to the ASM. 
      2. Customer Number on the order MUST be 650387 or 1254318 in order to be added. If it is 53117 or something else the device cannot be added. 
      3. Navigate to Device Assignments > Add by Order number or Serial Number. Choose Action > Assign to Server > Select your DEPT-uf-jamf MDM Server > Done. Screenshot of the
  3. Jamf: 
    1. Create PreStage Enrollment: 
      1. Login to Jamf with GatorLink account. 
      2. Create new and prefix with DEPT-. 
      3. Assign the Device Enrollment Program Instance that the UFIT Endpoint Management team created. 
      4. Configure the rest of the settings (making the MDM Profile mandatory, Directory Binding, etc.) as is required for your department. 
    2. Add devices to PreStage Scope: 
      1. Scope a computer to the PreStage Enrollment that you set up. Within minutes of adding the device to the ASM, you should see it in Jamf.
      2. Select the Scope tab of your PreStage Policy > Edit > Check the box next to the computer you wish to apply the policy to > Save. 
      3. When the computer is wiped or started up brand new out of the box, it will force enrollment in Jamf (provided you selected that as an option above) and you will not need to manually enroll the device. Screenshot of the Jamf PreStage Enrollment.

 

 

Unassigning Devices 

IT units must unassign Apple devices from the ASM system prior to sending them to UF Surplus. Apple devices sent to UF Surplus without first being removed from the AMS system significantly delays UF Surplus’ ability to test and process devices.  

  1. Go to the Apple School Manager.
  2. From the Device Assignments screen > Search bar at the top > type in the Serial Number. 
  3. Change the “Assigned To” dropdown from DEPT-uf-jamf to uf.jamf. T, this will unassign it from your department’s scope in Jamf. 

 

DO NOT SELECT "RELEASE DEVICES." If you release an item, it can never be added back to the ASM. 

 

Screenshot of Apple School Manager