Information Technology | University of Florida

Which Classrooms Have Mediasite Recorders Installed In Them?

These are the rooms that currently feature an automated Mediasite recorder and are equipped for Automated Class Recording:

Bartram 211
Carlton 100
CLB 130
CSE A101
Fine Arts Building 105
Flint 0050
Florida Gym 210
Florida Gym 245
Florida Gym 265
J. Hernandez Hall 221
Leigh 207
McCarty A G186
McCarty C100
New Physics Bldg 1001
New Physics Bldg 1002
Newins-Ziegler 222
Norman 137
Pugh 170
Turlington L007
Turlington L011
Weimer 1064

My video playback stops and starts constantly making it difficult to view and understand.

Contact us to see if we can resolve the buffering issue by adjusting the video settings.

How do I get my course videos captioned?

Please visit our captioning page for more information.

The equipment in the classroom isn’t functioning properly.

Please contact Classroom Support for hardware assistance, or call (352) 392-6683

Requirements for viewing a Mediasite presentation

Mediasite Viewing Requirements: https://support.sonicfoundry.com/Knowledge/Article/000003279
Check Your System: https://support.sonicfoundry.com/Training/ViewingRequirements

Troubleshooting Chrome playback issues

Red and/or green flickering of the video window can be caused by hardware acceleration, the video card, and the driver. The solution is to disable the hardware acceleration in Chrome. Click here for directions to disable hardware acceleration in Chrome: http://www.solveyourtech.com/turn-hardware-acceleration-google-chrome/

Some Mediasite content embedded in Canvas pages may result in an error screen telling students they may have hit the back button.

If Mediasite content is embedded into a Canvas page using the Canvas Embed tool, the HTML that is generated utilizes a method for displaying content that is no longer supported by major web browsers (Chrome, Firefox, Safari etc.) If your content was embedded using the Mediasite LTI or if you simply use sharable Mediasite links, your course should not be affected by this error.

How do I fix this error?

You can re-embed the content using the Mediasite LTI. Instructions on how to do so have been attached to this email.
You can sign-in to Mediasite and copy the shareable link for the video in question and post it into your Canvas page.