Florida Relay Service (FRS)
Florida Relay Service is a communications link that allows people who are Deaf, Deaf-Blind, Hearing or Speech impaired, and have specialized phone equipment, to communicate with people using standard phones.
To call FRS, dial 9 + 711 from your campus phone, or use the following toll free numbers:
1-800-955-8771 (TTY)
1-800-955-8770 (VOICE)
1-800-955-3771 (ASCII)
1-800-955-5334 (STS)
1-800-955-8773 (Spanish)
1-800-955-8707 (French Cr)
The deaf, deaf-blind, hearing or speech impaired can make phone contact with anyone by dialing 1-800-955-8771 (TDD) or 1-800-955-8770 (VOICE) from any phone with a Telecommunications Device for the Deaf (TDD). Calls are answered by a Communications Assistant (CA) at the FRS center in Miami and relayed to the hearing person you wish to reach. The hearing person you called speaks to you through the CA. Each word is then typed to you by the CA. You read the message and type your response on the TDD. Your TDD response is relayed by the CA who speaks to the hearing person you called.
Hearing persons can reach the deaf, deaf-blind, hearing or speech impaired simply by dialing the FRS at 1-800-955-8770 (VOICE).
There is no charge for this service, except on long distance calls. Service is available 24 hours a day, 365 days a year. This service should not be used in an emergency; instead call 911.
FRS should not be used to handle TDD-to-TDD calls. Direct TDD calls should be made without FRS assistance.
For more information on how to obtain a TDD, or other assistance, call 1-800-222-2346.
Click Florida Relay Service for more information about FRS. If you have any questions or concerns, contact the ADA office at www.ada.ufl.edu.
Campus TDD Listings
| ADA office | 846-1046 (TDD) |
| Career Resources | 392-7007 (V/TDD) |
| Housing Office | 392-2161 (V/TDD) |
| JWRU Info Desk | 392-1649 (V/TDD) |
| Personnel Services | 392-7734 (TDD) |
| Shands Social Services | 338-9803 (TDD) |
| Student Financial Aid | 392-1272 (V/TDD) |
| Student Government | 392-2567 (TDD) |
| Disabled Student Services | 392-3008 (TDD) |
| Student Services | 392-1261 (V/TDD) |
| University Police | 392-1111 (V/TDD) |
| Student Health Care Center | 392-3192 (TDD) |
| Police - Medical - Fire | 911 (V/TDD) |
| Assistance Tech Lab | 392-3024 (TDD) |
Amplified Handsets
Amplified handsets can be purchased through Telecommunications and are easily installed. They simply plug into an existing phone. Prices vary based on the handset model. Submit an Service Request to UFIT Telecommunications or call 352.273.1234 to request an estimate and/or purchase of an amplified handset. Purchased handsets can be picked up at Telecommunications.
The choice of handsets varies depending on the type and model of phone. A wheel adjustment or toggle on the handset (similar to the volume control on most phones) controls the volume on the handset.