Telecommunication Services & Collaboration Tools

UFIT manages telecommunications and collaborative communications services and support for university employees on East, Main and UF Health campuses.

Services provided include new Cisco phone sets, line services, toll services, installation and repair, and requests for collaboration tools such as Jabber softphone support.  To get started, click on the first link below.

Support Services

Click here to create a Communication Support or Repair Request

  • For Business Hours Emergency Repair Service, call (352)273-1234 between 8AM-4:30PM
  • You can also submit a request by submitting an email
  • Otherwise, please call the UF Computing Help Desk at (352)392-4357

Click here for Cisco CallManager User Options  (GatorLink credentials required)

  •  To remotely configure your VoIP Phone settings

Click here for Cisco Unity - Voice Mail Assistant (GatorLink credentials required)

  • To remotely configure your VoIP voicemail settings

Departmental Fiscal Services

Click here to access your UFIT Invoices

  • For Unit assigned Departmental Fiscal Contacts only