About


Enterprise Content Management (ECM) can help you reduce operating costs, improve customer service, speed up processes, and minimize risks associated with audits, litigation and disasters. ECM consists of the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

The University of Florida has selected OnBase from Hyland Software to be its central enterprise document management solution. It centralizes important business content in one secure location, drives it through your processes, and works with your other applications to deliver your information whenever – and wherever – you need it. Once your information is under control, you have total visibility into the status of processes, documents and information, as well as legal retention requirements that may be implemented automatically. This improves your organization in the following ways:

Improve customer service

  • Recovers time spent searching in multiple locations for documents and waiting for files to be pulled and delivered
  • Allows faculty, staff and students to complete forms and make requests online
  • Provides online real-time visibility into status of requests, transactions and orders

Reduce operating costs

  • Eliminates the costs of printing, shipping and storing paper because content is captured electronically
  • Improves productivity by providing instant access to content and processes from anywhere, even a mobile device
  • Speeds up processes by automating predictable decisions and providing useful tools to manage all surrounding tasks, activities and case work

Minimize risk

  • Allows easy enforcement of your security policies and tracks access and activities
  • Facilitates reporting and auditing on the information you do and don’t have
  • Automates your retention and records management requirements

 

Watch the short video below to learn about some of the capabilities of OnBase.