What is a hardware token?
A hardware token is a physical device that can be used to complete your multi-factor authentication. While most users prefer the convenience of using the Duo app on their mobile device, a hardware token may be used in a situation where you cannot carry a mobile device but can bring the token. Both your mobile device and a token can be used even when no cell phone connection is available.
Individual tokens may be personally purchased through the UF Computing Help Desk for $15/$20 or from 3rd party vendors. Departments may order tokens in larger quantities. Tokens obtained from 3rd party vendors will only be able to complete multi-factor authentication when logging into websites. Third party tokens will not complete authentication for VPN and other non-web applications.
| Token | How token functions | Cost | How to order |
|---|---|---|---|
| Feitian C100 |
|
$15 |
|
|
Duo D100 |
|
$20 |
|
|
3rd party tokens |
|
Varies by model and vendor |
|
Department purchase:
Submit a myIT ticket for Two Factor Authentication and provide the information collected below on the ticket.
In the section "Describe the issue or request you have:" on the top line please put the following: “Request to purchase MFA tokens”.
Please collect the following information:
- Department Name
- UFIT Customer Number: i.e. xxxxxxxx-C (if known)
- Name of the person placing the order
- Department Fiscal Contact Name
- Department Fiscal Contact Email
- Department Fiscal Contact Phone
- Type of tokens ordered (if more than one type)
- Quantity and price of tokens ordered