What is a hardware token?

A hardware token is a physical device that can be used to complete your multi-factor authentication.  While most users prefer the convenience of using the Duo app on their mobile device, a hardware token may be used in a situation where you cannot carry a mobile device but can bring the token.  Both your mobile device and a token can be used even when no cell phone connection is available.  

Individual tokens may be personally purchased through the UF Computing Help Desk for $15/$20 or from 3rd party vendors.  Departments may order tokens in larger quantities.  Tokens obtained from 3rd party vendors will only be able to complete multi-factor authentication when logging into websites. Third party tokens will not complete authentication for VPN and other non-web applications.

 How token functionsCostHow to order
Feitian C100
  • Generates 6 digit passcode
  • Must be typed in at authentication prompt
 

Duo D100

  • Generates 6 digit passcode
  • Must be typed in at authentication prompt
  • Federal Information Processing Standards (FIPS) compliant (required in UF Health for access to EPCS)
 
  • Personal purchase: Contact the UF Computing Help Desk. You will be billed through the University Bursar.
  • Department purchase:
    Please collect the following information:
    1. Department Name
    2. UFIT Customer Number (if known)
    3. Name of the person placing the order
    4. Department Fiscal Contact Name
    5. Department Fiscal Contact Email
    6. Department Fiscal Contact Phone
    7. Type of tokens ordered (if more than one type)
    8. Quantity and price of tokens ordered
    Create a ticket and provide the information collected above on the ticket.
    In the section "Describe the issue or request you have:"
    On the top line please put the following: “Request to purchase MFA tokens”.

3rd party tokens

  • Must be plugged into computer
  • Touch device during authentication prompt
  • Please note: Tokens obtained from 3rd party vendors will only be able to complete multi-factor authentication when logging into websites.
Varies by model and vendor
  • Purchases can be made through many online and in-person stores.