Process
- Configuration Management Target State Process
- Change Management Target State Process
- UFIT Change Management Cheat Sheet
- UFIT Change Management Quick Reference Guide (QRG) Updated JUL2020 (Normal, Emergency, Exception, Expedite, Standard, and Latent Change Requests)
Technology
- myIT Change Management Training Guide (how to)
- OIT201.b: myIT Change Management Training Course
- Best Practice: Completing myIT Normal Change Request
- UFIT Change Management Quick Tip: Approving myIT Change Requests by Email
- UFIT Change Management Quick Tip: Requesting myIT Standard Change Template
- myIT Listing of Configured Standard Change Templates (Updated August 27, 2020)
- UFIT Change Management Quick Tip: Receive Calendar Appointment for Change Request