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University of Florida

UF Hosting

Customers who want to provision services under a new or existing customer number can use the link below to start the process.

Clicking the link will entitle you in the hosting portal to request a new Business Group. Once you click on the link and it confirms success, you will need to wait about 1 hour before going to the UF Hosting Portal and requesting the 'Request New Access' catalog item.

Once the 'Request New Access' catalog item has been submitted in the hosting portal, the billing information or customer number will be reviewed and verified. After validation the UF Hosting business group will be provisioned and users can log in and provision resources. An email confirmation will be sent when this process is completed.

Before requesting service you will need to have some basic information about who will have access to your UF hosting account and communications.

  • Unit Name (college, department, or other UF unit that will be responsible for paying this account.)
  • Fiscal Contact: Name, GatorLink user name, email address, and phone number for the fiscal person who will pay the account.
  • Managerial Technical Contact: Name, GatorLink user name, email address, and phone number for the fiscal person who will pay the account.
    • This person(s) will be the primary technical contact with regards to this hosting account. They are able to modify who can deploy services on behalf of their group and they can see and manage all resources deployed by anyone in this group.
  • Support Technical Contact: Name, GatorLink user name, email address, and phone number.
    • This person(s) can see and manage all resources deployed by anyone in this group.
  • Technical Contact: Name, GatorLink user name.
    • This person(s) can see and manage only resources they have deployed.
  • Manager email
    • This email address will receive all administrative emails in regards to deployed items and UF Hosting communications.

Navigate to UF Hosting

  1. In any browser, navigate to https://it.ufl.edu/hosting and click the "LOGIN" button
  2. Select the "ad.ufl.edu" domain and click "Next"
  3. Enter your GLID and password and click "Sign in"

Browsing the Catalog

  1. Once you’re logged into UF Hosting, click on the “Catalog” tab at the top. You can filter the items shown by clicking on the filter icon in the top left and selecting services in the left column.
  2. Once you find the catalog item you want to deploy from the main body of the page click the “Request” link.

Requesting a Catalog Item

  1. After requesting the catalog item, select the business group you want to deploy the resource into. This determines which group is billed for and who can manage the deployed object.
  2. On the “Request Information” page input all the appropriate fields. You can use the Next and Back buttons or the page tabs to navigate through the request pages.
  3. Upon clicking “Submit” the request will be submitted.

Viewing Requests

You can view your current or past requests by clicking on the “Deployments” tab.

  • Navigating into a deployment request will show you details of the request.
  • When a deployment request is complete you can dismiss or resubmit the request from the actions drop down.

Interacting with Items

Each resource you provision is considered a Deployment; whether it’s a VM, file share, web site, or database, you interact with the deployment under the “Deployments” tab.

By default the deployments list is filtered to only show deployments you own. Because of this you may not see all the deployments in your business group until you change the filter view.

  • To filter items shown, click the filter icon in the top left and select the appropriate filters
  • Virtual Machines are contained inside a container object. To request actions on a VM you must navigate into the container, select the VM from the "Components" table in the left column, then click the "Actions" gear to the right of the VM.
  • For all NON virtual machine deployments actions can be executed directly from the Deployments page by selecting the "Actions" drop down.

Destroying Items

When you destroy an item as an action it will run through a cleanup work flow that will remove/archive any necessary parts.

In the UF Hosting application each customer is given access and control through a UF Hosting "Business Group". This business group is what governs who can deploy resources, which resources they can deploy, which deployed resources they can modify, and whom alerts are sent to. The Business Group is created by UFIT at the time service is initiated. After creation of the business group, users can log in and provision/manage resources.

Users sanctioned as "Business Group Managers" are given the ability to control the membership of their Business Group roles and update the notification email address.

Group Roles and Access

Each business group contains three roles, Managers, Support Users and Users. Every member of a business group must belong to one of these groups. These groups are populated via UFIT managed AD groups. When a business group manager populates the group roles with users or AD groups those objects become members of the UFIT managed AD group. The UFIT managed groups memberships are managed through the UF Hosting portal.

  1. Managers
    • Manage business group roles memberships.
  2. Support Users
    • Create resources and manage all resources in the business group.
  3. Users
    • Create resources and manage only resources created by them.

Managing a Business Group

You are able to run actions against your business group item to manage your business group.

  1. In the UF Hosting application navigate to Deployments.
  2. Select the business group object.
    • By default the "Deployments" page only shows items that you are the owner of. If you are not the owner of the business group object you may need to click the "filter" icon (graphic of the filter icon) and click "clear all" to show all items to which you have access but are not necessarily the owner of.
  3. Click the "Actions" button and select the "Update Business Group" action.
  4. Use the boxes on the page to modify which active directory users/groups belong to each business group roles.
    • Enter the active directory object names only. Do not include any domain information.
    • Note that this form does not perform an active lookup to verify the AD objects exist. When the workflow is submitted if an AD object is not found, the workflow will fail and role memberships will be reverted to their original states.
  5. Click the "Submit" button.
    • Note that the changes can take up to an hour to process.