General Troubleshooting
Updating Your Password in Mobile Devices
Changes made to your GatorLink password will require devices previously configured to connect to the eduroam wireless network and mail clients configured to connect to GatorMail to be re-configured using the updated password:
UF Wireless Password Help
- To update your UF wireless network password, connect to the ufgetonline network, open a browser, and navigate to UF's Wireless Onboarding.
- For general eduroam information and troubleshooting see: Connectivity Issues
GatorMail Email Passwords
- For updating your password in Office 365 or for your GatorMail inbox, please visit the GatorMail website.
Web Browser Troubleshooting
How to clear your browser’s cache and cookies:
Browser | OS | Minimum Required Version |
---|---|---|
Apple Safari | macOS | 14.X |
Apple Safari | iOS | 12.X |
Google Chrome | Windows | 89.X |
Google Chrome | Android | 9.X |
Microsoft Edge {Legacy) | 42.17134, 42.18632 | |
Microsoft Edge | Chromium | 79.X |
Mozilla Firefox | 60.X ESR |