Help Requests

General IT Help Request

Use the Submit General IT Help Request button below if you are experiencing problems or want to make a change with your UF managed devices and services, such as computers, printers, email, browsers, internet connection, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions.

New Employee IT Provisioning

Submit an "IT Provisioning for New Employees" form to request network access, creation of a UF email account, and workstation set up for new hires, whether they are new to UF or transferring from another UF unit.

Please submit this request at least 7 days (5 business days) before the new employee is scheduled to start.

Exiting Employee IT Provisioning

Submit an "IT Provisioning for Exiting Employees" form for employees leaving the university as well as for employees transferring to a new department within UF.

Please submit this request at least 7 days before the employee is scheduled to end their employment with your unit.