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UF-Owned Computer and Device Support

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices. TSS and IT Partners - listed at https://it.ufl.edu/itsm/about/structure/it-partners/ - use myIT ticketing, otherwise contact your departmental or unit IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

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Service Hours

8am-5pm M-F, excluding UF holidays

Service Rates

RCM for supported units

Service Audience

Faculty, Staff, IT Partners