The following AI enhancements will be introduced to UF’s TeamDynamix environment on November 8, 2025.
Revise with AI
Revise with AI enables users to revise text for grammar, clarity, and conciseness, anywhere that rich text editors exist throughout Work Management and the Client Portal.
Using Revise with AI
- Users can utilize Revise with AI to revise all of the text within a rich text editor by clicking the 'Revise with AI' button located in the toolbar. They will then be presented with a window to preview their revised text, which they can choose to accept or further refine.
- Users can also revise a portion of their text by highlighting the desired portion, then clicking the 'Revise with AI' button.
AI Ticket Summaries
AI Ticket Summaries allow technicians to quickly understand the details and recent activity on a ticket.
Using AI Ticket Summaries
AI Ticket Summaries generate two types of summaries on the ticket:
- Ticket Details: Gives a general summary based on the ticket's title, description, and any free text custom attributes.
- Recent Activity: Give a summary of the most recent Communication-type feed entries.
To view AI Ticket Summaries:
- Open a ticket in Work Management (TDNext).
- At the top of the ticket, click in the View Ticket Summary panel.
Summaries are generated whenever the 'View Ticket Summary' panel is expanded after opening or refreshing a ticket.
Security
- Using Revise with AI and AI ticket summaries leverages AI which does not store your data or use your data for training new models. Your data is yours.
- The data used to generate AI ticket summaries is handled securely just like the rest of your TeamDynamix data.