UFIT Computer Standard

One computer assigned per employee

TSS supported computers are laptop or desktop computers managed by AT’s TSS and WDS staff. AT’s operating policy is to follow best practices for administrating an enterprise environment. This includes following UFIT's recommendations to standardize laptop and desktop models, purchasing from a single vendor, and using a 5-year lifecycle for devices with an operating system.

2025 Standard Setup:

Standard Laptop Bundle:

• Dell Pro 14 Plus with the following primary specifications
  • Processor: Intel Core Ultra 7
  • Memory: 32 GB of RAM
  • Hard drive: 512 GB solid-state drive (SSD)
  • Operating system: Windows 11 Enterprise
  • Warranty: 5-year ProSupport plus Accidental Damage Service
• Two Dell 27" Ultrasharp QHD monitors
  • Screen Mode: QHD (Quad High Definition)
  • Maximum Preset Resolution: 2560 x 1440 at 120 Hz
• Dell ProThunderbolt 4 Smart Dock SD25TB4
• Wired USB Keyboard
• Wired USB Mouse
• Soundbar/Headset
• Webcam
• Surge protector
• The use of the UF Cisco Secure Client AnyConnect VPN for connecting to on campus resources while off campus

Other considerations:

When equipment from the Standard Setup prevents an employee from performing work related duties, the employee should consult with their supervisor first.  These situations will be reviewed on a case-by-case basis.  If the supervisor believes the request is justified, the supervisor will write a business justification for why the employee needs different equipment and send it to the unit director.  The director must approve in writing and send approval to the supervisor before any service request tickets are submitted to TSS.  If the request is approved, the supervisor will send all supporting documentation via a service request ticket to TSS.  TSS will present the request to the AT director who has final approval to use funds from the UFIT Computer Fleet Refresh budget for non-standard purchases.

Examples of non-standard purchases:

• Accessibility considerations
• Ergonomic considerations
• UFIT employees who are better equipped by using a desktop computer instead of a laptop
  • Discrete graphics
  • Better heat dissipation
  • Expansion capabilities
• Higher power laptops might be necessary for some UFIT employees to properly perform their job duties and run system intense software
  • Higher power processors
  • Higher amounts of memory (greater than 64 GB of RAM)
  • Discrete graphics
  • Better heat dissipation
• UFIT employees who require an Apple MacBook to perform their job duties while using the Apple operating system
  • Development work
  • Coding
  • Troubleshooting
  • Reproducing errors customers see
  • Producing documentation for customers
• Special requests for non-standard monitors
  • Request for more than two monitors
  • 24” instead of 27” monitors
  • Request for a QHD monitor larger than 27”
  • 4K monitor(s) regardless of screen size
    • Only way to assist remote customers who are using 4K monitors on their end
    • Video production and editing
    • Graphic design
    • Photo editing

Units TSS directly supports should follow the UFIT Computer Standard for their employees which includes ordering from quotes provided by a TSS employee.

Naming Conventions

TSS supported machines—and all UFIT workstations—follow a standard naming format so they can be easily identified, both in terms of which customer group owns the machine and the usage of the machine.  The naming convention is:

• UFIT machines:
  • IT-[UFIT Unit]-[Employee Position Number][Device Type]
  • IT-ICT-35498M
    • "M" for Mobile device
• TSS supported customer groups:
  • TSS-[Customer Unit]-[Employee Position Number][Device Type]
  • TSS-HR-35498
    • No following letter indicates Desktop device

All other computers such as conference room, service machines, and communal devices follow this naming convention:

• UFIT Machines:
  • IT-[UFIT Unit]-[Unit subgroup, optional]-[Service description] Number [Operating system type]
• TSS supported customer groups:
  • TSS-[Customer]-[Unit Subgroup, optional]-[Service Description] Number [Operating system type]

Printers & Scanners

TSS follows UFIT's preferred policy of using networked (centrally available) printers and multifunction devices (MFD) rather than a printer attached to each desktop. For more information, please see UF Procurement's Printsmart program.