- To access your Telecommunications Invoice, go to the Telecommunications home page and click on the Telecom Invoice link.
- The invoice will have a Journal ID number that was used when processing charges for the following service types:
Account Codes:
Service Account Code Line Service 722100 Toll (Long Distance) 722150 Installation / Repair 722120 - There are two ways in PeopleSoft to view the Journal ID number used when payment was collected. The first way is to navigate through the following Query: UF_GL_CNS_ID_TRANSACTIONS. The second way is to navigate through the General Ledger. Instructions for both methods follow.
- To use the Query Method, follow these navigation steps in PeopleSoft:
- Navigate to PeopleSoft.
- Select Financials People Tools.
- Select Reporting Tools.
- Select Query.
- Select Query Viewer.
- Search By: Query Name (begins with: UF_GL_CNS_ID_TRANSACTIONS).
- SetID: UFLOR.
- From Date: 1st of the current month.
- To Date: Today's date.
- Department Your Department ID.
- Using the General Ledger Method, follow these navigational steps in PeopleSoft:
- Navigate to General Ledger.
- Select Journals.
- Select Journal Entry.
- Select Create Journal Entries.
- Select the Find an Existing ValueTab.
- The Business Unit is UFLOR
- The Journal ID number is the Journal ID from the invoice.
- All other fields need to be blank.
- If the invoice does not have a Journal ID number beside each service then this indicates that we did not receive payment. This will most likely be due to not having a valid ChartField string for the customer number and/or service. Please navigate to the MyUF Market and fill out the Internal Service Provider (ISP) form for CNS- Telecommunications for each service. Please call the UFIT Telecommunications Billing staff at 273-1318 for any assistance.
These are just a few helpful notes that we use when assisting customers. These are not official PeopleSoft instructions.