Skip to main content
University of Florida
NaviGator AI home page NaviGator AI

UF Management of Personally Owned Devices

 

On November 14, 2023, UFIT implemented measures to prevent UF device management policies from being applied to personally owned devices. In doing so, Windows computing devices currently registered within the UF device management system may experience Microsoft Office 365 account connectivity issues until the actions listed below are performed.

Please note that the act of removing devices from the UF device management system does not uninstall Microsoft 365 apps and will not remove any content from associated account(s).

Users who fail to perform these actions prior to January 16, 2024 will encounter a Something went wrong error message within Office 365 apps. If you recieve this message, close the app(s) in use and follow the instructions before re-authenticating your Office 365 login:


Microsoft notification

To remove your personally owned device from UF device management, within Microsoft Windows (10 or 11) navigate to Settings > Accounts > Access work or school, select/expand your GatorLink@ufl.edu account, and click Disconnect


Windows operating system. With the settings window open the Account option is selected a red box highlighting Access work or school..


Windows operating system. With the settings window open within Accounts, access work or school with a red box highlighting the disconnect option.

Note:

  • Removing your device from UF Management will require re-authentication of your Office 356 login
  • The device must be disconnected from UF device management prior to re-authenticating

To re-authenticate your Office 365 login:

  1. Open a Microsoft Office 365 app (i.e. Word, Excel, etc), expand the Account menu by clicking your profile picture, click Continue and, when prompted, logon using your GatorLink credentials


    Microsoft Office 365 app displaying account profile information and an error message, account error.

  2. UNCHECK Allow my organization to manage my device and click OK (as shown below) to complete the re-authentication process


Microsoft Office 365 app prompt displaying stay signed in to all your apps with a red square highlighting an unchecked box.

Note:

  • A reboot may be necessary for the account re-authentication to apply to all installed Office 365 apps
  • If Allow my organization to manage my device is left CHECKED, the re-authentication process will complete, but with error. Click through the error to complete login.